From simple home furnishing to lasting investment in luxury living: Reinforced the enduring value of timeless design and craftsmanship.
The Industry: Luxury home goods
The Rub: The average Restoration Hardware piece is more than a paycheck for most Americans, and global consumers at that. That said, only the 1% can afford and regularly purchase a piece for their personal spaces.
The Mindset: here to window-shop, aspire what my future space could look like, and maybe just maybe save up for that piece I’ve always wanted and dreamt of.
The Urgency: While sales remain steady among affluent consumers, the global brand awareness, engagement, sharing and investment declines due to the lack of affordability.
The KPIs: Furniture sales. Audience engagement. Foot traffic.